Zostel Support Center
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How do i book Zostel?
How do I cancel my booking?
What's your cancellation and Booking policy?
Can unmarried couples stay in Zostel?
Can I change my booking?
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Arriving and Checking-In
What time is Check-In and Check-Out
Can I arrive in the middle of the night?
Can I store my luggage before and after check-in?
Can you gain access to the hostel at night?
How can I contact the hostel?
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Are towels provided in all rooms?
Can I bring my pet to Zostel?
Can I get something delivered to the hostel?
Is all bed linen supplied?
Is smoking allowed inside Zostel rooms?
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Food and Drinks
How much does breakfast cost?
Do you have a kitchen where I can cook my own meal?
Do you serve lunch and dinner?
Can I invite other people in bar or cafe who aren't staying in the hostel?
Can I bring food from outside into the hostel?
What is Zostel?
What is a backpacker's hostel?
How do I apply to work at Zostel?
Who should I contact about PR/Marketing/Sponsorship opportunities?
Are guests under the age of 16 allowed to stay at Zostel?
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