Zostel Support Center

To make a reservation, check the live availability, tariffs, facilities and hostel pictures please click here. If you are unable to book your stay due to ...

If you need to cancel a hostel booking, make sure you check our cancellation policy first.  Drop a mail to reservations@zostel.com with the your reserva...

Read our cancellation and refund policy, which explains everything you need to know about cancelling a hostel booking and your eligibility for a refund.

If you have a confirmed reservation, you can reach out to reservations@zostel.com to get you booking amended. Make sure to clearly mention your reservation ...

Go to our Package page to find all our available promotions and discount codes. Also, be sure to check out the Deals and Package section on each hostel page ...

Yes. Please drop us a mail at reservations@zostel.com and we can assist you with the advance using other payment modes like netbanking, ddebit cards, payment...

Don't worry, just get in touch with the hostel directly and give them your full name and date of arrival. Alternately, drop us a line on reservations@...

It all depends on availability. Get in touch with the hostel directly to check.

Please make sure you read our Group Policy first before proceeding. If you’d like to book for up to 8 people, you may do so directly on the hostel page. ...

We'll always try our best to put you and your friends in the same room except in case of groups of 4+ size where you might have different dorms. Make su...